Mentions légales

Last updated: June 3, 2026

This website, Shadow-Meridian.com , is operated by SHADOW MERIDIAN LIMITED.

By accessing this website, browsing our products, or placing an order, you agree to use this website only for lawful purposes and in accordance with our store policies, including our Terms of Service, Privacy Policy, Shipping Policy, Return Policy, and this Legal Notice.

1. Company Information

Company name: SHADOW MERIDIAN LIMITED
Organization number: 80375556
Registered address: OFFICE 3906, 39TH THE CTR 99, QUEEN'S RD CENTRAL, CENTRAL, HONG KONG
Store name: Shadow-Meridian.com
Customer service email: Service@Shadow-Meridian.com

2. Business Activity

Our store sells wellness, beauty, health, or lifestyle-related products to customers in Canada, including French Canada.

All product information on this website is provided for general shopping and informational purposes only.

If we sell wellness or supplement-related products, the information provided on this website is not intended to replace professional medical advice. Products are not intended to diagnose, treat, cure, or prevent any disease unless clearly permitted by applicable law.

3. Website Use

You may use this website for personal, non-commercial, and lawful purposes only.

You must not misuse this website, attempt to interfere with its security, copy website content without permission, use false information when placing an order, or use this website in a way that may harm the store, our customers, or third parties.

We reserve the right to restrict access, cancel orders, or refuse service where misuse, fraud, abuse, or unlawful activity is suspected.

4. Product Information

We do our best to ensure that product descriptions, images, prices, availability, and other information on this website are accurate and up to date.

However, small errors may occur. Product colours, packaging, ingredients, sizes, or design details may vary slightly from the images shown on the website.

We reserve the right to correct errors, update product information, change prices, or cancel orders where incorrect information has been displayed.

5. Payments

We accept payments through secure third-party payment providers, including:

PayPal
Shopify Payments
Credit and debit cards supported by Shopify Payments

Payment must be completed at checkout before your order is processed.

We do not store your full credit card details on our website. Payment information is processed securely by the selected payment provider.

By choosing a payment method, you may also be subject to the terms, conditions, and privacy policies of that payment provider.

6. Order Acceptance

After placing an order, you may receive an order confirmation email. This confirms that we have received your order, but it does not always mean that your order has been accepted.

We reserve the right to refuse, cancel, or limit any order where permitted by law, including in cases of suspected fraud, payment issues, incorrect pricing, product availability issues, shipping restrictions, or misuse of promotions.

If your order is cancelled after payment has been taken, we will issue a refund using the original payment method, unless otherwise agreed.

7. Shipping and Delivery

Shipping times, delivery areas, costs, and tracking details are explained in our Shipping Policy.

Delivery times are estimates only. We are not responsible for delays caused by customs, courier delays, public holidays, incorrect delivery information, weather, import procedures, or other circumstances outside our control.

8. Customs, Duties, and Taxes

Orders shipped to Canada may be subject to customs duties, import taxes, sales taxes, handling fees, or other charges required by local authorities.

Unless clearly stated otherwise at checkout, these charges are the responsibility of the customer.

We are not responsible for delays caused by customs checks, unpaid import charges, or local import procedures.

9. Returns, Refunds, and Consumer Rights

Returns and refunds are handled according to our Return Policy and applicable consumer protection laws.

Nothing in this Legal Notice limits or removes any rights you may have under Canadian federal, provincial, or territorial consumer protection laws.

If there is a conflict between our store policies and mandatory consumer protection laws that apply to you, the mandatory legal rights will apply.

10. Intellectual Property

All content on this website, including text, product images, logos, graphics, icons, product names, page designs, and website layout, belongs to us, our suppliers, or our licensors.

You may not copy, reproduce, distribute, modify, publish, sell, or use any website content without our prior written permission.

11. Third-Party Links

This website may contain links to third-party websites, apps, payment providers, delivery services, or other external services.

We are not responsible for the content, terms, privacy practices, security, or availability of third-party websites or services.

Accessing third-party websites is at your own risk.

12. Limitation of Liability

We do our best to keep this website accurate, secure, and available. However, we cannot guarantee that the website will always be uninterrupted, error-free, or free from technical issues.

To the fullest extent permitted by law, SHADOW MERIDIAN LIMITED is not responsible for indirect losses, loss of profit, loss of data, business interruption, or other damages resulting from your use of this website or inability to use this website.

Nothing in this Legal Notice limits liability where it would be unlawful to do so.

13. Language

This website may be available in English, French, or both.

For customers in French Canada, especially Quebec, we aim to provide important customer-facing information in French where required by applicable law.

If there is any difference between translated versions of our policies, the version that best protects the customer’s mandatory legal rights will apply.

14. Changes to This Legal Notice

We may update this Legal Notice from time to time.

Any changes will be posted on this page with a new “Last updated” date.

Your continued use of the website after changes are posted means that you accept the updated Legal Notice.

15. Contact Information

For questions about this Legal Notice, your order, payments, shipping, returns, or customer service, please contact us at:

Service@Shadow-Meridian.com